VAT Exemption for Medical Hair Loss

If you are purchasing a wig or hairpiece due to a medical condition that causes hair loss, you may be entitled to claim VAT exemption.

This includes customers who experience hair loss as a result of:

  • Alopecia
  • Chemotherapy treatment
  • Any other medical condition confirmed by a GP that results in hair loss

If any of the above applies to you, you can purchase your wig or hairpiece without paying VAT.

*Please note: VAT exemption applies to wigs and hairpieces only. It does not apply to accessories or aftercare services (such as wig bands, haircuts or colour refreshes).


How to Claim VAT Exemption

  1. Contact Me Before Ordering

    If you are eligible, please contact me before placing your order. VAT cannot be deducted once your order has been processed.

2. Complete a VAT Exemption Form

I use DropboxSign to provide a quick and secure way for you to complete the VAT exemption declaration. Once you’ve contacted me, I'll send you the form via email.

* Important: Each purchase requires a new VAT exemption form.*

3. Approval & Price Adjustment

Once I’ve received your signed form, I'll manually update the price of your wig to reflect the VAT deduction. You can then proceed to checkout with the adjusted price.


Important Information

- If you are unsure about your eligibility, you should consult HMRC Notice 701/7 or call the VAT Disabled Reliefs Helpline on 0300 123 1073.

- Please note, there are strict penalties for making false declarations.

- I am unable to refund VAT after an order has been placed.

- VAT exemption applies whether you purchase in my consultation space or through my website.


International Customers

If you are ordering from outside the UK, VAT will not be charged on your purchase.

Need Help?

If you have any questions or need assistance with VAT exemption, please get in touch:

hello@wigsbykirstie.co.uk

VAT Number is: 501 6852 12